Our Pediatric Office

Pediatrician Traverse City, MI

Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible. We’ve provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.

Traverse Area Pediatric & Adolescent Clinic
4020 West Royal Drive
Traverse City, MI 49684
(231) 421-8099

Click here for door to door driving directions

Appointments

  • Call Same day for your sick child’s appointment; we allocate 30% of our office hours to ensure that your child can receive the care they need when they are ill.
  • Schedule your child or teen’s Wellness Visit, checkup, physical with one of our friendly nurses or receptionists.

Appointments for physical exams, sports physicals, medication check-ups, and consultations should be made as early as 6-8 weeks in advance. If you are unable to keep your appointment or if you are going to be late for an appointment, please call us as soon as possible. If a relative or babysitter brings your child to the office for an appointment, please have them bring a completed Authorization for Treatment Form signed by a parent or legal guardian.

Call same day for your sick child’s appointment; we allocate 30% of our office hours to ensure that your child can receive the care they need when they are ill.

Schedule your child or teen’s Wellness Visit, checkup, physical with one of our friendly nurses or receptionists.

Same Day Sick Visits

We keep a large part of our daily schedule open for same day sick visits. Our regular hours and our extended hours are as follows:

Clinic Hours
Day Open Time Close Time
Monday 08:00 AM 05:00 PM
Tuesday 08:00 AM 05:00 PM
Wednesday 08:00 AM 05:00 PM
Thursday 08:00 AM 05:00 PM
Friday 08:00 AM 05:00 PM
Saturday 09:00 AM 12:00 PM
Sunday Closed Closed

* Our office is closed from 12pm-1:00pm Mon-Thur, and 12pm-1:30pm Friday for Lunch & Employee Training

If your child is sick and needs to be seen in our office, please call for an appointment as soon as possible. If you are uncertain about your child’s health or symptoms, feel free to call our office and speak with our dedicated phone triage nurse, who is available every day from 8am to 5pm.

When you call, staff members will ask questions about your child’s symptoms, the duration of symptoms, health issues your child might have, and any medications your child is taking. Being prepared to answer these questions will help the call go as quickly and smoothly as possible. If you need an appointment, we will schedule one that will best suit the health of your child and the availability in our schedule.

After Hours Calls

Please remember that calls after our routine daily and extended evening office hours are for emergencies only. For example, this would be a need or problem that cannot wait until normal office hours. If you call after normal nurse telephone hours, your call will be answered by a nurse call center and a nurse will return your call as quickly as possible.

In addition to the nurse call center, one of our physicians is always available. Should the nurse call center feel your child needs to go to the emergency room, they will discuss this with the physician on call.

For life threatening emergencies or injury call 911 or take your child to the nearest emergency room.

Insurance and Billing

We currently participate with the following insurance companies:

We currently participate with the following Medicaid plans:

  • McLaren
  • Meridian Health Plan
  • “MiChild”
  • Molina

Please bring your current insurance card to each visit so that we may bill properly. If we do not participate with your insurer, as a courtesy we will file a claim for you. We expect that you will follow-up with them with any reimbursement issues. Payment is expected at the time of service.

Financial Policy

To serve our patients in the most efficient and economical manner possible, we must keep our accounts current. For this reason, we ask that all patients pay office copays at the time of service. We accept cash, personal checks, debit cards, health savings account cards, MasterCard, Visa, Discover, American Express, and money orders. A payment plan can be arranged if necessary. We will bill participating insurance companies and Medicaid for you. If we do not participate with your insurer we expect you to pay us directly. As a courtesy we will submit a claim for you when possible, or we will provide you with the necessary forms for reimbursement. We cannot, however, follow-up with them to ensure they have reimbursed you.

If you have any additional questions about our financial policy or specific fees please call our billing specialist between 8:00 a.m. to 5:00 p.m. Monday through Friday at (231) 421-8099 extension 211.

Payment Options

Payment is required at time of service. If you are unable to make payment in full, please ask for more information on payment options.

Facilities and Equipment

  • Online, Patient Accessible Electronic Medical Records integrated with hospital labs and other community care facilities.
  • In-House Spirometry (Asthma and respiratory testing)
  • In-House labs for routine blood screening
  • Pioneer child fitness and nutrition program with the local YMCA

Hospital Affiliations

  • Munson Medical Center

Our Location

Find us on the map

Hours of Operation

Phone lines turn on half an hour before opening for appointment scheduling.

Monday:

8:00 am-12:00 pm

1:00 pm-5:00 pm

Tuesday:

8:00 am-12:00 pm

1:00 pm-5:00 pm

Wednesday:

8:00 am-12:00 pm

1:00 pm-5:00 pm

Thursday:

8:00 am-12:00 pm

1:00 pm-5:00 pm

Friday:

8:00 am-12:00 pm

1:30 pm-5:00 pm

Saturday:

9:00 am-12:00 pm

Sunday:

Closed

What our patients say about us

  • "Both of my children were patients of TAPAC, and I can only say Very Good Things about all the services offered. Even when my kids were older, they chose to continue to see Dr. Sara Mulder through college, and I'm so grateful for her care of their physical, mental, and emotional needs during this time of growth. Thank you to all of you who make up the amazing team that is TAPAC."
    Carla W.
  • "I really appreciate the trouble they go through to keep the kids safe during this whole covid thing. Separate docs for healthy kids vs sick. Nice front desk staff. have a doc that specializes in asthma."
    NICKLUKE N.
  • "We have had nothing but great experiences here at TAPAC. This practice is equipped with very knowledgeable clinical staff and very friendly administrative staff. Our son is comfortable here and loves seeing his primary Dr Koehler but has also had great experiences with Dr Stilwell and Dr Mulder."
    TRINH E.
  • "We couldn't be happier with Dr. Mulder. She always takes wonderful care of my kids. Listens to my concerns and never rushes us."
    Katie S.
  • "I was in the area on vacation with a sick kid. They were able to get me in the same day very quickly and help us out. They were very accommodating and helpful."
    Bryant E.